At Bassu Home Care Services LLP (hereinafter referred to as "BHCS" or "we"), we value and respect the privacy of our clients, caregivers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
Scope
This policy applies to:
✔️ Clients and their representatives
✔️ Caregivers and staff
✔️ Website visitors
✔️ Business partners and affiliates
Information We Collect
We collect personal information necessary to provide quality home care services, including:
📌 Personal & Contact Information – Name, Email, Phone Number, Address
📌 Medical & Health Information – Patient details relevant to caregiving
📌 Financial Information – Payment details for services availed
📌 Caregiver Data – Qualifications, employment history
📌 Website Usage Data – Cookies, IP addresses for analytics
Purpose of Collection
We use your personal information for:
✅ Providing home care services – Nursing, elderly care, medical assistance
✅ Processing payments securely – Managing transactions for services/products
✅ Managing caregiver assignments – Matching caregivers with client needs
✅ Marketing & communication – Sending updates about our services
✅ Compliance with legal requirements – Meeting healthcare and business regulations
✅ Improving services – Enhancing our offerings based on customer feedback
Disclosure of Information
We may share your information with:
🔹 Authorized caregivers and staff – For effective service delivery
🔹 Healthcare professionals – When required for medical care coordination
🔹 Payment processors – To facilitate safe financial transactions
🔹 Regulatory authorities – If mandated by law
🔹 Business partners – With your prior consent
Data Security
We implement strong security measures to protect your data:
🔒 Encryption – Secure storage of sensitive data
🛡️ Firewalls & Secure Servers – Protecting against cyber threats
🔑 Access Controls – Restricting access to authorized personnel
📅 Regular Backups & Updates – Preventing data loss
Your Rights
You have the right to:
✔️ Access & update your personal information
✔️ Request deletion of your data (where legally permitted)
✔️ Opt-out of marketing communications
✔️ Raise a complaint regarding data privacy
Contact Us
For any privacy-related inquiries, reach out to our Data Protection Officer:
📧 Email: [email protected]
📞 Phone: 7499867320
📍 Address:
Bassu Home Care Services LLP
Melissa Complex, New Sancole Panchayat, Cortalim, Goa, India
Changes to This Policy
We reserve the right to update this policy at any time. Changes will take effect immediately upon posting on our website.
Governing Law
This Privacy Policy is governed by and interpreted in accordance with the laws of India.
Disclaimer
BHCS disclaims any liability for unauthorized access, hacking, or misuse of personal information.
📌 By using our services or website, you confirm that you have read, understood, and agree to this Privacy Policy.