At Bassu Home Care Services (Ltd.) (hereinafter referred to as "BHCS" or "we"), we value and respect the privacy of our clients, caregivers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

Scope

This policy applies to:

Clients and their representatives
Caregivers and staff
Website visitors
Business partners and affiliates

Information We Collect

We collect personal information necessary to provide quality home care services, including:

Contact information (name, email, phone number, address)
Medical history and health information
Financial information (payment details)
Caregiver qualifications and employment data
Website usage data (cookies, IP addresses)

Purpose of Collection

We use your personal information for:

Providing home care services
Processing payments
Managing caregiver assignments
Marketing and communication
Compliance with legal requirements
Improving our services

Disclosure of Information

We may disclose your information to:

Authorized caregivers and staff
Healthcare professionals
Payment processors
Regulatory authorities
Business partners (with your consent)

Data Security

We implement robust security measures to protect your information, including:

Encryption
Secure servers
Access controls
Regular updates and backups

Your Rights

You have the right to:

Access and update your information
Request deletion of your information
Opt-out of marketing communications
File a complaint

Contact Us

For any privacy-related concerns or questions, please contact our Data Protection Officer:

Email: [insert email]
Phone: [insert phone number]
Address: [insert address, city/state - Goa, India]

Changes to This Policy

We reserve the right to update this policy. Changes will be effective immediately upon posting on our website.

Acceptance

By using our services or website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Governing Law

This policy shall be governed by and construed in accordance with the laws of India.

Disclaimer

BHCS disclaims any liability for unauthorized access or use of your personal information.

By using our services or website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Merchant Policies