We offer refunds on the purchase of medical equipment and products but not on services such as home nursing, elderly care, or specialized health services.

• Our return period lasts for 14 days after you receive any item.
• If 14 days have passed since delivery, we cannot offer a refund.

✅ Eligibility for Returns

To be eligible for a return and refund, the item must be:
✔️ Unused and in its original condition
✔️ In original packaging
✔️ Accompanied by proof of purchase

🚫 Non-Returnable Items:

• Personalized or customized medical equipment
• Used or damaged items
• Services provided (e.g., nursing, elderly care, baby care, maid services, etc.)

📩 How to Request a Return

If you need to return an item, please email us at [email protected], and we will provide you with the return address.

Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.

🚚 Return Shipping Costs

• You are responsible for return shipping costs unless the item is defective.
• Consider using a trackable shipping service or purchasing shipping insurance for your return.
• Shipping costs are non-refundable. If a refund is approved (other than for a faulty item), the return shipping cost will be deducted from your refund.

For further assistance, contact us at [email protected].